We promise to serve the public, as nearly as we can, to its complete satisfaction. If, for
any reason, you are not completely satisfied with a purchase, you can return it. We
promise to make an exchange or credit on any purchase within 30 days. We
promise to be fair and reasonable with each customer on any complaint or adjustment,
always considerate of the customer's point of view.
We only collect Sales Tax
on purchases shipped to an address within the State of Oklahoma. Sales Tax rates are subject to change.
The amounts indicated for shipping, reflect estimates for home delivery within the
continental U.S. Your online order statement will include a calculation of shipping
charges. However, your actually shipping charges will be based on the actual weight of the
entire order, including packaging and insurance charges. In cases where more than one item
is ordered, you total shipping cost might be lower than what is calculated on your online
You can expect delivery in 5-7 working days. Most items will be shipped by UPS or US Mail.
Currently we do not ship to addresses outside of the USA. The delivery address must match
the address on your Credit Card Statement. All deliveries
will require a signature.
When you receive an order, take a look at it. If you are not completely satisfied, return
it for exchange or a credit. In order to maintain the service youve come to expect
from Cherokee Trading Post and Restaurant, a returns processing fee may be applied.
an item to our store
Bring your purchase and the receipt to:
an item by mail:
Contact us for a Return Authorization Number. Then ship the item back to us with a copy of
your receipt, include the RMA # on the outside of the package, the item must be shipped
insured, signature required to: